Katie's Charms is happy to offer free first class shipping for all US orders!
Free shipping is for first class mail service to anywhere in the United States. Customers can also choose to have their items shipped via Priority Mail or Express Mail, but shipping charges will apply for those services.
Most packages are shipped within two business days from receipt of order. We ship Monday - Saturday, exclusively through the US Postal Service.
For more information about shipping, please visit my shipping and payment policy page.
If you have any questions about our shipping policies please feel free to contact us at firstname.lastname@example.org
The Katie's Charms Forever Guarantee
I want you to be thrilled with your shopping experience, so I'm introducing a lifetime guarantee on all my items!
You have 90 days to return any items for a complete refund, no questions asked.
After 90 days, I will accept returns in exchange for a store credit, which you can use to purchase any other items currently available. There is no expiration date for store credits, and you can return an item at any time!
90 day refund policy starts from date of purchase. All returns must include some sort of proof of purchase, such as an order number or transaction information.
If you have any questions about my store policies, please contact me at email@example.com or call me at 973-306-9107.